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Protecting your website from hackers

Is my website safe from being hacked?

Website hacking is one of the biggest concerns for businesses – and rightly so! 

Once in, attackers can cause catastrophic destruction for businesses by stealing data, altering content, disrupting services, or using your website for illegal activity. 

It can damage brand reputation and brand trust, and impact consumer spending. There may also be legal and regulatory risks to your business, particularly if a data breach has occurred. 

Hacking can happen to any business, regardless of its size, even those with robust security systems in place. Take high street giant M&S. They fell victim to a significant cyberattack in April 2025, which forced a suspension of online ordering and click-and-collect services, leaving shoppers unable to buy online for months. As a result, M&S’s profits were almost wiped out, with profits dropping by 99% compared to the previous year. 

So, if you think your website is fine or that this is a problem that couldn’t happen to your business, consider what the impact could be on your business. 

Is hacking an issue you can afford to ignore? 

Why are websites hacked? 

There are a number of reasons why attackers target websites. It could be financially motivated for criminal purposes,  by hactivists making political statements or opportunistic hackers using bots to identify weaknesses in your website. 

Typical examples of hacking that we have seen include: 

  • Redirecting visitors from your website to elsewhere to purchase
  • Sending visitors to a 3rd-party site to pay for the goods they are purchasing, and marking the order as complete, so you send out the parcel without being paid.
  • Display site takeover messages telling you that you’ve been hacked to show you they have access and to cause panic
  • Deleting websites from servers
  • Changing all usernames and passwords so that you can no longer access your website 

This can happen to websites built on any platform; however, if you have a WordPress website, then it’s possible your website could be hacked. 

WordPress powers approximately 43% of the world’s websites, and as an open-source platform – with its code publicly available – it is a prime target for hackers and malware. 

So, if you have a WordPress website, it’s essential that you take precautions to protect your website as much as possible and protect your business from hackers. 

How to protect your website from hackers

Don’t make assumptions about website protections and think other people are looking after it. You need to know for certain that your web maintenance and hosting team is doing everything possible to protect your website. 

Here are some questions to kick-start the conversation… 

  • Does your hosting provider protect their servers with a Firewall?
  • Is your WordPress website regularly updated?
  • Is your WordPress site using the latest version of plugins?
  • Is your site protected from DDoS and BOT attacks?
  • Are you using Two Factor Authentication for logins?

If the answer to any of those questions is no, then you need to take action immediately. 

Get your web team to put an action plan in place to confirm that protective software or hardware firewall has been installed and that you’re protected from potential attacks. Ask them to put a maintenance plan in place to continually check your website’s safety, and ask them to add an extra level of login security to your website. 

Signing up for a service like Cloudflare can provide you with the firewall, DDoS, and bot protections that you need. Installing a software firewall on your site provides an added layer of security and offers the two-factor authentication you need as well.

Most importantly, keep your WordPress site and its plugins up-to-date to ensure that the latest security updates have been applied.

Need help protecting your website from hackers? 

Think EQ specialises in helping businesses protect their websites from hackers, so if you need help, get in touch. 

We can review your website and provide a report on potential vulnerabilities and how to avoid issues.

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Jordan Fairhurst profile picture
Jordan Fairhurst
19/03/2025
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Had the pleasure of working with Think EQ on a few occasions and they're amazing and easy to work with. The team are all really friendly and fantastic in bringing ideas to life. Whether they be existing ideas or brand new concepts, their creativity is brilliant. They're a breeze to work with as they have great communications and time management, meaning we could meet various tight deadlines. They ensure the best service possible for their clients and will definitely will be working with them again in the future.
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Toby Wilman
11/03/2025
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The team at ThinkEQ have been awesome, right from our first meeting through to the continued work we're doing together to evolve and improve our brand. We started off with a full brand update and website build, and we were so impressed by the team and the outcome that every time we've needed extra support the team are and will always be our first port of call. If you're considering working with the ThinkEQ team, I can't recommend them enough, they are all super nice people, uber professional and incredible at what they do.
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Tim Smith profile picture
Tim Smith
05/03/2025
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We (Kalibrate) have worked with ThinkEQ for a few years and the team have always been super responsive in support and proactive in finding opportunities for us to optimize our site. Thanks to Drshna, Rich, and Andy.
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Jonny Mantel
28/02/2025
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We had the pleasure of working with Think EQ, and we are really impressed with the results. From the start they really took the time to listen and understand our requirements and turned that into our site. They have continued to help us develop other ideas where required. Communication is always really great throughout all the projects we have had and I would highly recommend them.
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K 180
26/02/2025
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I can’t recommend ThinkEQ enough! They did an amazing job refreshing my WooCommerce site—it looks so much better and we regularly get positive feedback about it. Rupa, Rich and Andy really took the time to understand what I needed, and their attention to detail was spot on. They kept me updated every step of the way, and nothing was too much trouble. The whole process was smooth, stress-free, and honestly a pleasure. If you need a website refresh, these are the people to go to.
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Fireproof Fire Engineering
26/02/2025
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Really happy with the outcomes of the website project we took on with them. Highly recommended. Great to work with and will definitely think to put more work their way.
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jaya verma
24/06/2024
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Drshna has guided us through the process of developing our website to a high standard. I have found her to be approachable, friendly and accessible. She provides guidance that is tailored to our service and specific audience.
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Oli Grandidge
13/06/2024
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Thank you for providing us with a reliable and efficient service.
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Martin Collinge
10/06/2024
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Professional but friendly, they have built a great high performing website for us. We get monthly performance reports and any questions we have are promptly answered. Thanks.
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Prash Ladva
03/06/2024
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An organisation that treats you like family; putting people before profits. Working with the team at ThinkEQ has been the single best decision for our business. Their support and expertise goes beyond the scope of web and app development, as the team are always on hand to help sound board any ideas, connect you to individuals in their network, and be part of the entreprenerial rollercoaster with you. They completely understand the founders' journey, and are on-hand when things go wrong! Whether it is product development, design, strategy, marketing or proof of concept to implementation - look no further.