We don’t stop being human when we go online, and real people use your products and services. With the average user only spending between 10-20 seconds on a web page, it’s crucial that you connect with the audience as quickly and as smoothly as possible.
Building relationships through a great experience, as well as resolving your user’s problems, provides a sense of achievement, and you start to build a trusted relationship with your audience without them even knowing.
Our experienced team invest time to discover your key users and understand their behavioural needs. We connect emotion with design, by focusing on user stories, how customers feel and whether they are left with a good impression – all backed with real analytical data. This research helps define and solve any problems during our design phase.
Our Experience and UX services include:
If you already have an established website but don’t have the traction you were hoping for, small adjustments may do the trick. For example, a simple colour change to your CTA, implementing a sticky menu or reducing the number of steps down the purchasing funnel can help aid conversion.
A full UX audit will help us discover why conversions are low, how to enhance onboarding and identify any other issues the website is facing.